What is a Physiotherapist?
Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.
Physiotherapists are first contact health professionals. No referrals are necessary.
What do I need to bring?
Be prepared to provide your previous medical or surgical history. If you have them and if they are relevant please bring scan/MRI reports, and a list of medication.
You may wish to wear shorts and t-shirt or a singlet depending on the area of interest. If you have a knee or hip pain shorts are preferable. If you have a shoulder pain, a singlet or crop top would be suitable.
How many visits will I need with a therapist?
The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist or myotherapist will discuss their treatment plan for the rehabilitation process and an estimate of how long it will take.
Generally speaking, you should feel improvements within 3 to 5 sessions depending on the area of pain and the duration of the symptoms.
How do I make an appointment?
You can get in touch by phone ( 03 9796 7599 ) or send us an appointment request. We will contact you as soon as we can to organise an time.
Do I have to be referred by a doctor?
No, physiotherapists can assess and treat without referral by a doctor. We do require a doctors referral if you wish to be bulk-billed through Medicare. This is through the EPC or Chronic Disease Management program.
We do treat all Workcover, TAC, Veteran affairs and Medicare EPC patients. We do not charge a gap for any treatment provided under these services. You do not require a GP referral for Workcover or TAC claims and we will bill the employer or insurance company directly. You do require a GP referral for Veteran Affairs or for EPC visits.
We see and treat patients for a wide range of conditions and diagnoses. Please visit our Services page for an extensive list of conditions and diagnoses we can see patients for.
Most extras cover on private health insurance provides coverage for physiotherapy. We are a BUPA preferred provider and are registered with the HCF More for Muscles program. The more for muscles program provides one free initial assessment per year for HCF members.
We do not charge a gap fee for Medicare EPC consultations and bulk-bill Medicare directly. Speak to your GP if you qualify for a referral under this program.